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About

Contact

Last updated: October 31, 2026

One email reaches a person. We answer every message ourselves.

Customer support

Merchant name: Gels OFF.

Email: hello@gelsoff.com.

Phone: 418-717-0890.

What to include

Your order number, if you have one, and what went wrong. A photo helps for anything that arrived damaged.

For a return, write before sending anything back: our returns and refunds policy explains what we can take back within 10 days of delivery.